Return & Refund Policy
Your satisfaction is our priority. That’s why we offer a 60-Day Money-Back Guarantee and FREE Returns on all purchases made through our website.
1. 60-Day Money-Back Guarantee:
If you’re not completely satisfied with your purchase, you can return it within 60 days from the delivery date for a full refund — no questions asked.
2. Free Return Shipping:
We cover the return shipping cost, so you can shop with confidence and peace of mind.
3. Easy Return Process:
Simply email our support team at customerservice@mobileempiria.com or WhatsApp us at (+61)480 801 260 with your order number and reason for return.
Note: Returned items must be in original condition with all packaging and accessories included. Items showing signs of damage, misuse, or missing parts may not qualify for a full refund.
Have questions or need help with a return? Our customer support team is here to assist you every step of the way.
Delivery Time:-
For international orders, please note that customs duties & taxes may apply depending on the regulations of your country. These charges are not included in the item price. As such, the recipient is responsible for paying any applicable customs or import fees upon delivery. These costs are determined by your local government and vary by country.